FAQ

Frequently Asked Questions

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1
How to select the fabric of the hijabs?
Choosing the right fabric depends on your comfort and the purpose of wearing it. Chiffon – Best for formal looks and drapes beautifully. Jersey – Soft, stretchable, and perfect for everyday wear. Cotton – Lightweight and breathable for warm weather. Satin / Silk – Elegant and ideal for special occasions. If you need help, our team can guide you based on your style preference.
2
Which accessories go well with a hijab?
You can elevate your hijab look with: Hijab pins and magnetic pins Undercaps for better grip Minimal jewelry for a classy look Matching or contrasting brooches Soft scrunchies for volume under the scarf We offer accessories that complement all our hijab fabrics.
3
How to find the correct hijab size?
We provide standard sizes suitable for most women. For the best fit: Check the size chart available on every product page. Choose longer lengths for layered styles and more coverage. Choose medium sizes for everyday simple styling. If you’re still unsure, our support team will help you pick the right size.
4
How to redeem my gift card?
You can redeem your gift card during checkout. Simply: Add products to the cart Enter your gift card code in the “Apply Coupon” box The amount will be deducted automatically Gift cards can be used on all collections unless mentioned otherwise.
5
How can I change my order?
If you want to modify your order, please contact us within 12 hours of placing it. Once the order is shipped, changes cannot be made. You may reach us through: Email WhatsApp Customer support form We will assist you as quickly as possible.
6
What return policy do you have?
We accept returns only for damaged or defective products. To qualify for a return: Record a video while unboxing Contact us within 24 hours of receiving your parcel Product should be unused and in original condition Custom-made pieces are not eligible for return.
1
How can I follow up on my order?
You can track your order through the tracking link shared via email or WhatsApp. If you need further updates, our customer support team is always available to help.
2
Do you provide shipping to other countries?
Yes! We provide international shipping to selected regions. Shipping rates and delivery time may vary depending on the location.
3
How can I get in touch with customer service?
You can contact us through: Email: (your email here) WhatsApp: (your number here) Contact Form on our website We typically respond within 24 hours.
4
Do the measurements match the sizes?
Yes, our sizes follow a standard measurement chart. Please check the measurement guide before placing an order to ensure the best fit. For custom sizes, you can contact us directly.
5
Still Have Questions?
Our team is always here to assist you. Feel free to reach out for support, queries, or styling help — we’re happy to guide you.
Do You Still Have Queries?
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